我们认为这个问题是很标准的状态，一般千万别问客人怎么办,但是想办法提供方案比较好.所以我们给所有的员工做了一个shadow test.
Morning jun:
Everything is looking good, the only thing i have a question about is the black and red frames.
I asked if they could be mate black and mate red and you said it was possible. In the pictures i see glossy red and black..If you can let me know what is up that will be great.
As soon as i hear back from you and the mate red/black is still doable we can go into production.
Are we still looking good for the January 27 receiving date? Blue Skies, Matt
看看Tiffany的邮件回复:
Jun
附件是我按照车子的颜色，从色库里选的PMS色号，
还有就是架子做不了亚光的只可以把颜色调一下。
如果架子不改颜色的话，1月20左右就可以出货，
如果红色和黑色要换颜色的话，那我就按两次出货，
工具如下https://www.kmhpromo.com/find_pantone_color_from_image/
看看jennifer的回复:
问题：客户之前问过是否能做哑光黑色和红色。我们确认可以。但是现在是光亮的黑色和白色。客户问为什么，同时想知道我们是否能做到哑光漆，这个案子看起来客户还是会给机会，这个时候要好好把握。
解决方法： 如果不是拍照时光线的问题，我会这么处理：跟工厂确认到底我们能否做。能做就赶紧重新打样，拍照给客户看。不能做，那么告知客户实情，可以做靠近客户要求的颜色，并告知潘通色号，看看客户能否接受。 最后跟工厂交涉，按照之前说的哑光色再重新打样，需要多少时间，以及大货生产需要多少时间。如果时间不行，会跟客户恳请多几天时间。
看看blake的回复:
Hi Matt
Thanks for your responds, can you tell me the numbers of the Pantone colors that you wanna order, and we can confirm the project will be fine.
If the color we cannot make, we will let you know asap.
one question, do we only have two choices, or any other colors will be nice too.
thanks again.
看看golden的回复:
我也没交呢，不好意思..
做哑光完全没问题。
发照片时，我也发现了这个问题，工厂说是拍照时色差的问题。
我想为了保证万无一失，我决定让工厂寄实际的样品给我。
这样的话，交货时间也要延迟几天。
Matte is doable.
When got photos from the factory, I had the same question. The factory said it's the color distortions when taking photos.
Since you mentioned it, I will let the factory mail a sample to me. I will let you know when I got the sample. But it will take 5 days on the way.
And for the receiving date, will push off 5 days also.
